Refund and Returns Policy

Shipping & Returns Policy

Shipping Policy

At Shree Kasheiya, we understand the excitement of receiving your authentic Banarasi product. We strive to deliver your order safely and on time.

  1. Processing Time
  • All orders are processed within [1-3] business days.
  • Orders are not shipped or delivered on national holidays.
  1. Shipping Rates & Delivery Estimates
  • Domestic Shipping (India): We offer [Free/Paid] shipping across India. Estimated delivery time is [5-7] business days.
  • International Shipping: We ship globally. Shipping charges for international orders will be calculated at checkout based on the weight and destination.
  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email/SMS/Whatsapp containing your tracking number so you can track the journey of your package from Varanasi to your doorstep.

Returns & Exchange Policy

We take great pride in the quality of our craftsmanship. However, if you are not completely satisfied with your purchase, we are here to help.

  1. Eligibility for Returns

You may request a return or exchange under the following conditions:

  • The request is made within [3] days of delivery.
  • The item must be unused, unworn, and unwashed.
  • The product must be in its original packaging with all tags intact.
  • Note: Fabrics cut from the roll (such as specific lengths of Men’s Manyavar Sherwani material) or customized/stitched items are not eligible for return unless there is a manufacturing defect.
  1. Non-Returnable Items
  • Customized or stitched items.
  • Products damaged due to misuse.
  • Items purchased during a Clearance Sale.
  1. How to Initiate a Return
  1. Email/Whatsapp us with Images at [Your Support Email] with your Order ID and reason for return.
  2. Our team will approve the request and provide instructions for shipping the product back to us.
  3. Upon receiving and inspecting the item, we will process your refund or exchange.
  1. Refunds
  • Refunds will be processed to your original method of payment within [7-10] business days after we receive the returned item.
  • For COD orders, refunds will be provided via [Bank Transfer/Store Credit].

Contact Us: For any shipping or return-related queries, please reach out to us at [Your Support Email].

Scroll to Top